Help & Support

We will help you in fixing any problems on your website. Reliable security & malware protection for your website.

You shall have a solution from tweaking code to full scale websites and everything in between.

Whether you have a quick one-time project or need a long-term partnership with a development company that can grow with you, we have you covered.

Our Services will help increase your stores’s :

  • Brand Value
  • Sales Channels
  • Marketing Reach
  • Operational Efficiency
  • Customer Experience

Technical & Functional Support

If you face ANY problem or Understanding issue in your Online Store then get in touch with us & we’ll guide you.

  • Dedicated Helpdesk to get your business online
  • Help & Support to learn & use the system
  • Help & Support towards online business strategy

Security: We take care of your stores security

  • Website firewall & Security
  • Malware Scanning

Daily Offsite Backups: We take daily offsite backups so that your data is safe secure and always recoverable.

  • Daily Backups

For Support kindly write us on: support@onlinestorebuilder.pro

Frequently Asked Questions

Is there a setup fee?

No. There are no setup fees on any of our plans.

Can I use my own domain name?

Yes.

Do you offer any discounted plans?

Yes, we offer a ~ 30% discount on annual plans, when they are paid upfront.

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan at any time.You will receive either a pro-rated charge or refund, depending on the cost of your new plan.

Do I have to sell the same products in-store as I do online?

No, you can choose exactly what products to sell online, in-store, or both.

Do I need a web host?

We provide secure, fully managed hosting on all plans.

How long are your contracts?

All our plans are month to month unless you sign up for an annual plan.

Can I cancel my account at any time?

Yes. If you ever decide that we aren’t the best ecommerce platform for your business, simply cancel your account.